A Personal Take on Ad:Tech Sydney

The dust has now settled a little on last week’s Ad:Tech conference here in Sydney and I have had a chance to catch up on some work, reading and even a little writing.

There have been some great summaries and wrap-ups of the event – which has been very useful – particularly as there were three concurrent streams running at any one time. So, despite missing out on two-thirds of the conference, I can still glean a little of the proceedings thanks to the blogs and Twitter streams of other attendees. (Neerav Bhatt has a great overview of the Twitter stream and Jenny Williams sums up the even on the Ad:Tech Brain blog.)

Both Ben Shepherd and Mark Jones provide great overviews of day one; and Carl Moggridge breaks down the sessions.

IMG00587 For my part, I thought that the keynotes could have gone deeper. Nick Brien from MediaBrands took the big picture approach and got the day rolling. He suggested that “Marketing 3.0” required adjusting to some new realities – but did not take the opportunity to delve into the agency world to suggest how these new realities may play out. I did think this was where the speech was going, but I was wrong. However, he did remind us all that “Promotional driven marketing opens conversations and broadens appeal of your brand” – something that is too easily forgotten in the rush to produce the next glossy TVC or shiny website.

IMG00603 On the second day, Kim Niblock, MD of BBC.com promised much but ended up delivering what was mostly a media kit for their new site. They had done some nice work on attitudinally profiling their audiences – but that really was to be expected from a quality outfit like the BBC. It will be interesting to see how robust this commercial foray will be for the BBC. I am sure the ABC will be watching closely too.

IMG00611 The social network panel with representatives of all the major platforms were interviewed by Jenny Williams. I don’t think I was alone in feeling that Facebook, MySpace, Friendster et al are all beginning to transform themselves into 1990s style portal publishers. Jye Smith suggested that social networks should pay more attention to the thing that made them successful in the first place – the people who use them. As the session closed, I asked whether we would see any differentiating innovation in terms of the platforms or whether they would continue copying each other’s features and functions. And in the last few days, as Facebook’s attempt to out-micro-blog Twitter rolls out around the world, this question seems more pressing than ever. I have a feeling that we will all tire of this cannibalistic behaviour sooner rather than later.

The panel discussions were opportunities for a little more depth. And while there were initial misgivings around the balancing of the conference agenda, it soon became clear that the social media stream was worth it’s weight in gold. Each of the sessions were packed out, often with standing room only.

The digital strategy session ended up being more about the execution than strategy; and the Johnson and Johnson case study while solid, ran in 2007 and felt out-of-date.

IMG00593Julian Cole and Fake Julian Cole stirred up the audience with some theatrics and audience-directed questioning in the session on “dark marketing”. Of course, the question was raised around the use of fake virals – and the recent work for Witchery by Naked. While the panel seemed to think this was not the way to go for brands, I tend to agree with Iain McDonald:

There are better, bigger, broader opportunities to engage consumers using social media that can still be authentic, mysterious, realistic. Yes it’s a creative challenge but if we can start to get this right there are big wins for consumers, clients and agencies alike.

IMG00596 Jye Smith, Laurel Papworth, Mike Hickinbotham and I spoke about the relevance of Twitter. It felt like it went well, but time flies when you are in front of a room of people … and it felt like we were out of time before we really got going. Jye facilitated the discussion well – diving into the audience to take questions and keep us all in order. Mike stepped us through some of the approaches and lessons they learned from launching the @BigpondTeam on Twitter – fingers crossed his presentation will be shared at some point.

IMG00624 Iain McDonald, Stephen Collins, Lesley White and Katie Chatfield created a powerful buzz when talking social media measurement. “Data is everywhere, but insight is rare”, suggested Katie, while Lesley explained that there should be a focus on the rants vs raves in any conversational analysis. There were some great points made by all the speakers and Katie shared this fantastic presentation on the tools and techniques that any digital strategist will love.

Overall, this felt like a great conference. There was plenty of good discussion and the panels worked well (for the most part) – and the vibe was strong. There were a couple of talks that were borderline pitches, but they were in the minority. I would have liked to have seen more detailed cross-over discussions between traditional advertising and social media – it seems that there are two distinct points of view with a chasm of understanding separating the two. Perhaps then we will see the type of fireworks that we really do need to see to move the industry forward in a meaningful way.

For other perspectives, check out Matthew Ho, Charlie Robinson and Emma Kate Tyler. Oh, and don't miss out on Simon van Wyk's excellent rant on Mumbrella.

UPDATE: Siddarth also has a nice wrap-up of some of the Twitter stream and also shares the video from the Kodak presentation.

Stop By and Say Hi

marketingmag March is a busy month. I have been writing up my thoughts on social judgement (with the plan to turn it into a book), working as usual on the upcoming launch of a project for my employer – SAP, participating in the ADMA digital technology working group, and talking up the practical side of social media in this month’s Marketing Magazine

But no matter how hectic things get, I am always on the lookout for opportunities to meet new people. Of course, there is always the Friday Coffee Mornings here in Sydney – but this week I will be in and out of Ad-Tech conference. I am even participating in a panel on the Relevance of Twitter. So, if you read this blog and want to meet-up – now you know where to find me! Oh, and I look like my photo!

Implementing Web Technologies to Transform Organisations

To Go where... ?This week, a one day executive forum on Enterprise 2.0 – is being run here in Sydney. Building on Ross Dawson’s ongoing exploration and analysis of the application of web technologies to organisational structures and processes, it combines panels, case studies and workshops in what sounds like a fluid and energetic day.

With local case studies and a host of local and international participants, it promises to be a great primer for executives wanting to learn what, where and how to start with an Enterprise 2.0 initiative. And for only $800, it could be the best investment you make this year. You can register here.

Are You Going to Blogger Social 09?

BS09 - blog badge Attending Blogger Social last year was certainly one of my personal highlights. It was a weekend of great activity and excitement set in New York with exclusive access to some of the most interesting (and friendly) bloggers from around the world – and it is a fantastic opportunity to meet face-to-face with people who you normally only converse with online.

This year, Blogger Social is being held in Boston, and Drew McLellan and Lori Magno are putting together a weekend of knock-out socialising – lasting from April 3 through to April 5. BUT just like last year, places are limited to 100. So, if you want to go, make sure you get over to the Blogger Social site and register. The price is $350 for all activities across the weekend – and Drew and Lori have organised some great accommodation discounts.

ad:tech Panel – The Relevance of Twitter

You may have heard of Twitter, you may even have started using Twitter, but how far will you go? Will you go through the Three Stages of Twitter Commitment? And if you do, what value will you get out of this seemingly inane conversational tool?

033 of 365 (Feb 2nd, 2009)Well I am here to tell you that you can derive significant BUSINESS value from a strategic and committed use of Twitter. In fact, I will not only write about it, I will TALK about it at the upcoming ad:tech conference in Sydney on March 10 at 4:35pm.

Join me, Laurel Papworth, Mike Hickinbotham and Jye Smith on as we debate real-life Twitter case studies (including of course, the problematic BigPond Twitter launch and subsequent rebound) and discuss:

  • The key functionalities Twitter offers
  • How Twitter can support business objectives
  • The evolution of the B2C Twitter relationship
  • The value of Twitter networks
  • How to monetise Twitter for business impact

The ad:tech program is shaping up to be a must-see event – especially given the current economic conditions (after all, we all love an edge over our competitors). If you have not purchased your tickets, drop me a note and I will send you a code to receive 20% off.

Hope to see you there (or at least on the Twitter back channel).

Join the Solution Stars Video Conference

FiguresEvery year of my working life, technology has transformed the jobs that I do and the way that I perform in those roles. From my earliest start in an chartered accountant’s office where I began using Lotus 1-2-3 and the Basic programming language to automate my more mundane tasks, I have always focused my use of technology towards a business outcome.

These days, technology is second nature to me. Each day I use a web/tele-conference facility of some kind to collaborate with colleagues around the world; listen and scan online conversations for products and services that I am responsible for; download podcasts and vodcasts; read and respond to blogs, Facebook group discussions and forums; and a number of other things. And while I live in Australia, I am now more globally connected than I ever have been.

As the twin pressures of climate change and financial chaos continue to reverberate through the business community, we will need to increasingly use these types of technologies to cost- and time-effectively deliver value to our businesses. After all, it is not that the business need for global collaboration has evaporated – just the conviction (and funds) that we need to do so face-to-face.

solstars_badge_square From a brand point of view, the timing has never been better, nor the environment more open, to begin experimenting with social media. Sure, there are pitfalls; but you can learn a great deal simply by beginning to participate. You could start by joining the Network Solutions Solutions Stars Video Conference on October 29. By my calculations, the 1pm New York start time translates to 4am Sydney time and 5pm GMT.

This free video conference aims to provide insights and online marketing tips to small businesses … but the advice can easily be applied to larger businesses and brands. The conference features nine different documentary style video sessions:

       

  • Building Web Presence
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  • The Social Opportunity
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  • Start with Listening
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  • Strategy Drives Outreach
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  • You Need Social Networks
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  • To Blog or Not to Blog
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  • Visibility Through Search
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  • Rising Above the Noise
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  • Time Demands

A great cast of speakers have been assembled, including:

And while it may be an early start for some of us … it’s a small price to pay for some great advice from those who not only talk about marketing, branding and strategy in a socially connected world, they practice it daily.

Shall we agree to meet there online? I’ll bring the coffee!

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This, That and the Other — Mark Pesce’s Keynote at Web Directions South

Mark Pesce’s keynote at WebDirections South sped by at a thousands words a minute. His words pounded us like the Hadron Collider, the ideas slamming and fragmenting into synaptic allusions that stretched across time from the Enlightenment through to the previous evening’s sweep of the web by the all-seeing Googlebot.


There is plenty to chew on in this speech. There is plenty to consider in our own, personal, collectivist journey. Will we emerge unscathed from what Mark calls the hyperconnected mob? Will technology provide us a way to continiuously recontextualise our connections to the amorphous social groups from which we draw our various identities?

Perhaps only time will tell … but in the meantime, there is much to debate and discuss. It is a new world that will come to life conversation by conversation.

It’s Conference Time

Web Directions South

This year, the Web Directions South conference is holding a Web 2.0 Executive Bootcamp. So not only do you have the opportunity to attend the 30-odd sessions as part of the conference, you can also spend October 23 in a full day workshop with Stephen Collins and Jeff Kelly looking at how Web 2.0 business models, techniques and technologies can be applied to your business.

You can attend the workshop at the discount price of $450 by using the code W2BAL during registration.

PSFK Conference Asia

On October 10, PSFK are holding a one day conference in Singapore. There will be 12 sessions (panels and presentations) with folks from the agency, client and even scientific sides (Andrew Hoppin from NASA will be discussing collaboration). It’s S$1000 for the day and you can register here.

MarketingProfs Digital Marketing Mixer

Held in Scottsdale, Arizona, October 22-23, the next MarketingProfs conference promises to be a feast of ideas and practical ideas. With keynotes from Gary Vaynerchuck and Arianna Huffington, and panels made up of some of the leading digital marketing practictioners, it will be an event not to be missed. Register here.

Friend Me? No, Friend You!

I am starting to think about SXSW next year … and am wondering how I can organise to get there. Running from March 13-17, 2009, the interactive event brings new technologies, evangelists, entrepreneurs and creatives together to look at what works NOW, and what WILL work in the near future. Twitter is a great example from last year. Clearly it is a great event with many fantastic panels, presenters and chances to meet with folks who I normally only converse with online.

One of the most interesting aspects of SXSW is that presenters are more than happy to have some fun with the content and format of the panels. This presentation by Merlin Mann is a great example where he introduces the room to FlockdUp.com — a site dedicated to the under-served visionaries who power all things social media — the thought leaders.