Each week, as I click links, follow trails and read through my ever burgeoning list of RSS feed, I leave tabs open in my browser. That often means that I will have 60-70 tabs open at one time – which also means that my browser is slow to load each morning. In an ideal world I read, cull and move on – with only the best tabs left still open at the end of the week. It is from this list that I draw my five must-read posts. Here are a few that I just can’t seem to close:
- In my mind there is no doubt that Search and all its variants is under pressure. We are slowly but surely coming back to our trusted networks to source knowledge, resolve issues and decide on the things that we buy. And because if this changing behaviour, it’s I also believe the interest graph is the future of social commerce
- And on that subject, as “the social customer” becomes clearer in our marketing lenses, it will no doubt require new ways of organising our businesses. Michael Brito shares this presentation on the shift to social business
- We’re not just seeing a massive behavioural shift in the marketplace – we are also seeing a significant demographic shift. Augie Ray reminds us that the Gen Y tidal wave is on the horizon – and will bring with it even more discontinuous change. Time to dust off the longboard
- How do you build your blog into one of the leading sites for your industry? Valeria Maltoni shares some of the secrets that have made her Conversation Agent site so successful
- Remember when you weren’t so good at your chosen profession? Sometimes you need to work through some skills and build your capabilities before you can truly deliver for your employer, clients or customers. Sean Howard reminds us that you will suck, deal with it.