You Are Not the President of the Communications System

I often think we misunderstand the moment in which we are living. Sure technologies are transforming the way that we work. Sure these fancy mobile devices are making us more connected and connectable. And yes, all this data is allowing us to find, engage and even predictively sell to our customers.

But where are YOU in this moment? What is happening in your present moment – there between breaths and tweets?

When you work for a brand or an agency, you often spend a great deal of your creative energy on “cutting through” the noise of our everyday lives. It’s as if it is possible to excise your experience of life as a professional from everything else. But what if you were able to dissolve that distinction – and what if you were to open the imaginative floodgates between your different lives?

My view is that it is inevitable – and that it is happening whether you like it or not. It’s what I call The Social Way. But rather than being something to be feared, it’s something to be embraced.

To succeed in The Social Way we need to rethink a few things. Like customer relationships. And what it means to be innovative or creative. And we need to think about respect.

But don’t take my word for it – listen to Dan Wieden – founder of creative powerhouse Wieden + Kennedy. As he says, we need to rethink the way we use communications systems – after all, you’re not the president. Respect and storytelling – they go hand in hand. They both start by listening.

And thanks to Martin Weigel for sharing.