Sometimes it helps to be reminded of the need to be gracious. And what strikes me about the laws of lifetime growth (as summarised by John Moore over at Brand Autopsy) is that the laws emphasise the need for grace — they challenge us to see the bigger picture, to out-think a situation or problem and to focus on innovation as an extension of our own personal development.
And while there is nothing earth shattering in the list, the challenge as always is about how you go about implementing these things in a meaningful way. But the best thing about this post, is that it led me to the Dig Tank. I particularly like the Business Brick Yard and some of the practical things that we can do to make our customer’s experience of us better. Oh, isn’t that marketing? No, it is Law 2 — "Always make your learning greater than your experience."