The best marketing investment you’ll make all year

In conversation after conversation with marketing directors and CMOs I keep reaching the same conclusion: our efforts at skill building are woefully inadequate to keep up with the pace of customer change. There are two factors at play here: Senior marketers remain risk averse so pursue conservative strategies Junior marketers willing to work with and adapt new...

Australian Marketers Rock Up to the Marketo Rockstar Tour

If marketing technology vendors had doubted Australian marketers’ hunger for innovation, then the recent turnout to the Marketo Rockstar Tour laid those doubts to rest. Stretching out of the main bar at Sydney’s Establishment Hotel and down George Street, a queue of 300 or so patiently made their way to the upstairs ballroom to learn about Marketo’s software as...

Listening, Watching, Analysing with Jugnoo

Danny Brown, VP of social CRM vendor, Jugnoo, writes one of the most useful social media focused blogs on the planet. He regularly takes on the hard topics and delves deep into the underlying behaviours to reveal the context in ways that we mere mortals can understand. So when he starts talking about visualising social media, my ears prick up. Releasing their...

Inbound Marketing for CMOs

One of the benefits of the rise of digital marketing has been the abundance of analytics. No longer do we need to rely on what people “say” they are going to do or “would do” in a certain brand scenario. With the right tools in place we can actually observe their real time behaviour. We can see how customers arrive into our sales/business process, where they...

The Future of Markets

A couple of times each year, about 4000 marketers at Fortune 1000 and Forbes Top 200 companies are surveyed about the future. This is the sixth in the series from CMOsurvey.org. What’s encouraging to see is improvements in key business areas, including: Overall optimism about the economy (while focused on the US economy, there are obvious flow-on effects for...

Using Su.pr to Find the Best Time to Tweet

I can remember years ago, being obsessed with email marketing metrics. I loved experimenting with email blasts to see what would work – from subject lines and call to action messaging right through to the time of sending. And it was this last one – the time of sending that really made a difference. Sometimes the open rate would double within a 20 minute window...