Dear Tech: Let’s Do Better

We all want to believe in something larger than ourselves. We want to believe that our words, deeds and actions can make a difference in the world – what Steve Jobs described as “making a dent in the universe”. But over the last decade, it feels like we have all been knuckling down, focusing on near term data – the next quarter, the...

Putting the Tech into SexTech

“The condom was probably invented by a middle-aged man sitting in a well lit room.” From pinpoint accurate insights, hackathons can deliver amazing products. And this was never more evident than in the recent SexTech Hackathon held in Sydney by FutureOfSex.org. Now, the “future of sex” is likely to raise an eyebrow or two, but we know that the sex industry...

The Industrial Internet, Accelerator in a Box and Retail Disruption on #DisrupTV

Each week, Vala Afshar and R “Ray” Wang host a web series DisrupTV. It’s a 30 minute deep dive into the world of digital transformation featuring the people and organizations that are leading that change. This week’s episode featured GE’s Chief Digital Officer, Ganesh Bell, Constellation Research Principal Analyst, Guy Courtin and myself. Setting a cracking...

Marketers as Innovators – Join the DisrupTV Live Stream

This weekend – at 5am Australian daylight time – I will be joining the hosts of DisrupTV, R “Ray” Wang and Valar Afshar to talk marketing-led innovation, and provide a snapshot of the Australian innovation landscape. This weekly web series is streamed live on Blab.im and is focused on leadership, innovation and disruption in the enterprise and brings together...

Cyber Security is Now an Important Part of Your Brand

In workshops, presentations and executive briefings, I continue to push one clear message. Experience is the Currency of Your Brand. This new consumerverse that we have found ourselves in goes beyond the simple notion of being “customer centric” – to the heart of what it means to be invited into the lives of our customers. For no matter whether we are engaging...

The Slow March of Digital Disruption

The editing work that started my career was laboriously done with pen and paper. Each day, I would literally cut and paste strips of text from one printed book over a new version, proofread and check the flow of the text, package it up in a large yellow envelope and send it “downstairs” for typesetting. That’s where the magic happened. The typesetters, using...