The Price of Marketing is Innovation

Marketing teams everywhere are experiencing a profound disruption. It’s a change in thinking, planning, analytics and platforms unlike anything that we have experienced previously. And while the changes happening to us as marketers are unsettling, far more troubling are the changes happening around us as marketers, business people and consumers. We are living...

The Amazing Case of the Disappearing Technology

Technology is stuff that doesn’t work yet. — Bran Ferren Bran Ferren’s words echo across the wifi to us like a premonition. The former President of R&D at Walt Disney Imagineering’s deep understanding of the way people use and engage with technology is only starting to play out in the devices that we so readily take for granted. The fact that we can...

Twitter Kills More of Its Darlings-Tweet Analytics for All

In writing, you must kill your darlings. — William Faulkner Ever since my first reading, I have loved William Faulkner. His genius leapt through the page to punch the reader in the throat. And while this quote about murdering your darlings – your favourites, your supporters, your most dearly treasured – can truly be attributed to him is doubtful. But when...

Disruption from the Medieval to the Digital World

One of the most exciting and interesting projects I came across during my time working with IBM was the digitisation of the Vatican Library. A great humanist project, the Vatican Library was created during the Renaissance when books were literally hand crafted. Scribes, illuminators, binders and printers would work together to create objects that were as...

The Rise of the Social Prescription

For decades, many industries have resisted the shift to digital. Retail, pharmaceutical, financial services, healthcare and even the media have fortified themselves against the changes taking place in the global consumer marketplaces. But one-by-one, all industries must, sooner or later, engage with those customers who have already made the digital...